Notifications

Mentors will receive email notifications:

• When an organization administrator assigns them the role of a mentor.
• When they sign up on Mentor.
• When a session manager:
  • Assigns them a Public or Private session.
  • Updates the session details. Mentors will receive email notifications containing the revised session details.
  • Cancels the session.
• To remind them to host their upcoming sessions.
• When the request to delete their account is accepted.

Mentees will receive email notifications:

• When an organization administrator assigns them the role of a mentee.
• When they sign up on Mentor.
• When an organization administrator accepts or rejects their request to become a mentor.
• When they enroll for a session or cancel their enrollment.
• When the mentor updates the session schedule or details.
• When the mentor cancels the session.
• When a session manager:
  • Invites them for a session.
  • Updates the session details. Mentees will receive email notifications containing the revised session details.
  • Cancels the session.
• To remind them to join the enrolled or invited sessions.
• When the request to delete their account is accepted.
• When the enrollment to sessions is cancelled after account deletion.

Organization administrators will receive email notifications:

• When they are assigned Organization Administrator permissions.

• After they upload a list of users to the application. In the email notification, they can view the CSV file containing the following information about the listed users:

  • Assigned user ID
  • Whether the user uploaded to the application already exists

Session managers would receive an email notification when they are assigned Session Manager permissions.