Key Features of MItra

MItra can be used across sectors to capture improvements and discussions, and collect feedback and perceptions through voice based interactions. From farmers and health workers to youth and community groups, MItra captures voices from diverse contexts.

For people with low literacy or digital exposure, MItra is a highly inclusive and accessible platform, as it enables users to interact with it in multiple Indian languages and through voice.

The key features of MItra are as follows:

Features	Description
AI-powered conversations	Enables users to interact naturally with MItra. The chatbot understands user responses, asks contextually relevant follow-up questions, and adapts the conversation dynamically.
Multilingual Support	Supports conversations in multiple Indian languages and local dialects, allowing users to interact in their preferred language without requiring proficiency in a dominant language.
Voice-first experience	Enables users to speak instead of type. Speech is transcribed and processed to support seamless conversational interactions.
Progressive Web App	MItra runs directly through a web browser across smartphones, tablets, and computers without requiring installation.
AI-generated structured reports	Generates enriched reports with discussion summaries or improvement stories along with photos.
Optimised for low connectivity	Designed to function reliably in low-bandwidth environments and over mobile data, ensuring usability in areas with intermittent internet connectivity.
No-code configuration	MItra enables no-code configuration of conversation flows, questionnaires, report formats, and bot settings, allowing organisations to quickly adapt the platform for different programmes and use cases.